Frequently Asked Questions
Overview
MultiGo is the official bus app of Ho Chi Minh City, designed to support residents in getting around more conveniently and efficiently using public transportation.
MultiGo is used in the Ho Chi Minh City.
Yes. This is the official application of Ho Chi Minh City.
The data on MultiGo is accurate and up-to-date, reflecting the latest information from the bus system in Ho Chi Minh City.
Currently, MultiGo primarily supports bus travel. However, it also integrates several other transportation options to enhance the user's multimodal travel experience, including buses, inter-provincial buses, waterbuses, and the metro, technology motorbike taxi.
Features
To check the estimated arrival time of a bus at a station, follow these steps:
Step 1: Open the MultiGo app and select the route lookup feature.
Step 2: Choose the route that passes through the station, then in the stop section, click on the details of the station you want to see the bus arrival time for.
Step 3: View the estimated wait time for the bus in the display on the app.
To send feedback about staff attitude and bus quality, please kindly contact Public Service Operator via 1022 (press 9).
We are sincerely sorry for this inconvenience. The error of bus data happens because of the city general management system, but MultiGo team will try our best to solve the problem so that you can use the app conveniently.
The updated bus data on MultiGo depends on many different factors, so we hope that you can sympathize with us. But MultiGo team will try our best to solve the problem so that you can use the app conveniently.